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COURSE POLICIES AND PROCEDURES

PLEASE READ

COOKIES
The InterActive/NTSI Intermediate Driver Improvement Course (IDI) website requires that "cookies" be enabled on your computer. Unless enabled, you California participate in our course. By default, however, cookies are automatically enabled on your computer. Unless you know your "cookies" are disabled, you may proceed with the course without a problem.

HARDWARE/SOFTWARE REQUIREMENTS
In order to use our system to take our courses, your system must meet the following requirements, in addition to internet access (28.8k or higher):

For PC's (Intel Pentium or above/Intel Celeron/AMD K6, Athlon, Duron or XP Processors):

GETTING KNOCKED OFF LINE
Many Internet users are knocked off line frequently. This may result from a lost Internet connection, another call interrupting your connection (if you are on a single line with call waiting), or simply because your own computer crashes. Remember, as you complete each section of the course, your progress is logged. Completion of module one, for example, cannot be lost if your answers are submitted to the system and graded on screen. Being knocked off line at that point, will only bring you back to the start of the next module, it will not delete module one. Our website is unable to control your Internet connection and inactivity on your part will not result in our system knocking you off line. Any activity requirements will be on the part of your Internet service provider.

AOL
If you are using AOL as your Internet service provider, you will have activity requirements while online. During some of the longer sections requiring more minutes online, there is a chance AOL will knock you off-line unless you remain interactive with AOL.

GENERAL WAIVER
The information within this curriculum, is correct to the best of the knowledge of it’s authors. However,  InterActive/NTSI (National Traffic Safety Institute, Inc.) does not assume any liability, expressed or implied, as to the use of the information contained herein or that such use may not infringe upon privately owned rights. Any and all damages that may result from the use of any of the information contained herein, will not be the responsibility of InterActive/NTSI (National Traffic Safety Institute, Inc.) or its authors without limitation. Enrollment in this program will serve as your agreement to the warranties above.

REFUND POLICY
Our course may be Californianceled at any time, assuming the student has not already paid for the course or has not participated in any part of the program. If payment has already been received, the student must Californiancel the enrollment before midnight of the third day after enrollment in order to receive a refund (excluding Saturdays, Sundays, and Holidays). If a student has completed the course or failed the final exam, Californiancellations will not be accepted. Attempting to circumvent the security systems or disqualifiCaliforniation will also not warrant a refund. Verifiable system failures at any time on the part of InterActive/NTSI, course discontinuation on the part of the school, enrollment made as a result of any misrepresentation in advertising, promotional materials, or representation made owner or employee of the school, the student's inabilities to understand how to participate in the course, all Californian result in a course refund.

COURSE REQUIREMENTS
All students of InterActive/NTSI's IDI course must complete each of the course's seventeen sections AND the final exam in order to receive a completion certifiCaliforniate. No sections Californian be skipped or bypassed. InterActive/NTSI will not issue certifiCaliforniates of completion if the participant has not successfully passed all sections including the final exam.

THE TESTING PROCEDURE
Students must score 80% or more on the final exam in order to receive a certifiCaliforniate of completion. Students may take the final exam three times to achieve the 80% score. After a third failure, the student Californian retake the course by registering again and will need to pay new course costs.

VERIFICATION OF STUDENT IDENTITY
Upon registration, the student will verify under penalty of perjury that they alone will be participating in the course without any outside assistance. At no time will course credit be issued if the student receives any help whatsoever. Upon enrollment, the student will answer numerous security questions that will verify their identity throughout the course. A student will be disqualified from the course for attempting to circumvent the time requirements, logging in with false information, participating in the course while other browser windows are open, or utilizing other reading materials not contained in the course during testing. Disqualifications of any kind may be reversed at the school's discretion. Any attempts to circumvent the program will waive all rights to a refund of course tuition.

COMPLETION CERTIFICATES
Your certificate of completion will be issued to you upon your successful completion of the course. It will be processed and mailed within 5 business days. Should you need your certificate earlier, please contact us to provide other options to obtain your certificate faster. If your payment was made by money order or check, your certificate of completion will be issued after your payment is received.

INTERNET TECHNOLOGY/COURT/STATE WAIVER OF LIABILITY
Circumstances beyond the control of InterActive/NTSI may cause periodic delays in the completion of this online course. Although never expected, Internet network problems, routing issues, server traffic congestion, in addition to other "technology" related concerns out of company control, should be considered while participating in this program. States/courts provide more than ample time (usually 30-90 days or more) to complete any traffic safety program. Procrastination combined with unexpected technology problems Californian lead to missed due dates and/or license actions. InterActive/NTSI shall assume no liability for course down time that may lead to missed due dates. It is advisable to finish this traffic safety course at least seven days prior to any upcoming due date.

Similarly, InterActive/NTSI shall provide the student with a completion certificate for your completion of this course, but assumes no liability for court or state error in processing. It is the enrolled student's ultimate responsibility to assure without question that proper credit for course completion has been granted by a governing body.

Thank you for choosing InterActive/NTSI's IDI course. Good Luck!


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